Zeaware
PRODUCTS | SERVICES
Managed Services
Empower Your Data Journey with our Specialty Managed Services

Reliable, Scalable Support for Your Data & AI Platforms

Our Managed Services help you maximise the value of your analytics and AI investments - offering proactive monitoring, expert support, and continuous optimisation to ensure your platforms stay secure, available, and future-ready.

Whether you’re running a mission-critical data platform or deploying machine learning into production, Zeaware Consulting Services delivers expert-managed services tailored to your needs. With our local team and flexible engagement models, we provide the operational backbone for modern data and AI environments - so your teams can focus on delivering business outcomes.

What Our Managed Services Include

A comprehensive suite of services designed to keep your data, analytics, and AI platforms operating securely, efficiently, and without disruption.

Platform Monitoring & Alerting

24/7 monitoring of your cloud data platforms, pipelines, and models -detecting issues before they impact your users.

Pipeline Management

Operational support for ETL/ELT workflows, including failure recovery, scheduling, and performance optimisation.

ML Model Support

Lifecycle management of deployed models - from retraining to drift detection and versioning best practices.

Usage & Cost Optimisation

Ongoing review of resource consumption to ensure cost-efficient scaling and budget visibility.

SLA-Based Incident Response

Fast, accountable support with SLA-backed response times tailored to your business-critical systems.

DevOps & Change Support

Deployment pipelines, environment promotion, and version control practices managed and enforced consistently.

24/7 support for cloud data services & workloads

Azure, AWS, Databricks, cloud data platform, pipelines, jobs, streaming data, CI/CD, ML, MLOps & AI support

In an era where digital transformation is paramount, we understand that your data workloads demand unwavering attention, constant vigilance, and swift resolution.  Data solutions require round the clock monitoring and management, and failures must be resolved quickly to ensure continuing business operations. Zeaware provides a comprehensive managed services capability, providing operational support across data platform, data analytics, ELT, data science, machine learning and AI.

ZCS stands out with our Azure, AWS, and Databricks, data services support capability. Our goal is to ensure your data pipelines flow seamlessly, your jobs execute flawlessly, and your machine learning and AI processes operate at peak efficiency. ZCS brings this vision to life by offering a comprehensive suite of managed services.

Once deployed, build teams may move on to the next use cases however production workloads will require support including issue resolution and maintenance. Without this, failures can occur and these can lead to a range of downstream issues and concerns including:

  • Delaying organisational access to key data
  • Invalid or inaccurate results within reports, dashboards and analysis
  • Loss of organisational trust in the data program and platform
  • Delays in the data transformation project as resources are diverted to stabilise existing workloads

This is where ZCS services step in, providing the vigilance, oversight and control required to confidentially run production workloads while allowing delivery resources to move forward with new initiatives.

Managed Services – Azure Data & AI

We manage your Azure Synapse, Fabric, Machine Learning, and Data Factory environments—ensuring secure, scalable, and cost-optimized operations so your teams can focus on delivering insights and innovation.

Managed Services – AWS Data & AI

From S3 and Redshift to Glue and SageMaker—we provide expert management of your AWS data and AI platform, streamlining operations, improving performance, and embedding enterprise-grade governance.

Databricks Support

Australia and New Zealand businesses are recognising the power and potential of Databricks and are both migrating data workloads as well as implementing new use cases on this scalable data platform. Workloads include data processing, transformation pipelines, advanced analytics including machine learning and AI models.
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Dependable Operational Support
Say goodbye to high costs and risks of staff churn. Embrace uninterrupted service delivery, ensuring market momentum remains unscathed.
Flexible Engagement Models
We have a flexible approach to customer engagement and are able to provide several different models allowing the capability to be right sized for each customer.
Improve Productivity
Maintain your competitive edge by refocusing your team on delivering high value tasks while we take care of the daily operations
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Full Capability List

Capabilities

Dependable Operational Support
Say goodbye to high costs and risks of staff churn. Embrace uninterrupted service delivery, ensuring market momentum remains unscathed.
Flexible Engagement Models
We have a flexible approach to customer engagement and are able to provide several different models allowing the capability to be right sized for each customer.
Improve Productivity
Maintain your competitive edge by refocusing your team on delivering high value tasks while we take care of the daily operations

ZCS Case Studies

ZCS Data Sovereignty

With ZCS, your data doesn't leave your control and ZCS access is by our Australia based team. This helps make our services suitable for A/NZ organisations including financial services, insurance as well as local, state and federal government.

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